Girls Just Wanna Have Funds Women's Personal Finance Blog

Frank from Comcast (comcastcares on Twitter) really came through for me.  I came across his Twitter profile over the weekend and thought, “what the heck is Comcast doing on Twitter?” Then I read his responses to other Twitter followers and he was doing a great job of helping them solve anything from technical problems to rampant customer service issues.  He just seemed nice and really helpful. Having just gone through my own issues with Comcast earlier in the week, I was almost tempted to let loose a rant via direct message but he seemed like a nice guy.  So I ... Read More »

Never have I experienced such ineptitude and lack of customer service in all of my adult life.  This company has managed to grate my last working nerve and I have had it.  Our Internet doesn’t work, they don’t have phone service in our area and the cable sometimes kicks out depending on what’s going on over on their end.  When we do call to have them come over to fix the issue?  The dispatcher tells us on three separate occasions that the tech was here but that we were not home.  How about we were standing outside with the lights ... Read More »